Guest Satisfaction Survey
Please answer any or all questions. Thank You.
Please use the following scale when appropriate: 4 = Excellent, 3 = Good, 2 = Fair, 1 = Poor, N/O = No opinion
Pro Shop

Please rate the following aspects of the Pro Shop

 4 3 2 1 N/O

Appearance

Cleanliness

Courtesy of Staff

Variety of Merchandise

Price of Merchandise

Courtesy of Outside Staff
Food and Beverage Operations

Please rate the following aspects of the food and beverage

 4 3 2 1 N/O

Appearance

Cleanliness

Courtesy of Staff

Quality of service

Speed of service

Beverage cart service

Quality of food

Price of food

Phone service on 9th tee

Snack window at turn (rate fast to slow)

Overall quality
Golf Course

Please rate the following aspects of the golf course

 4 3 2 1 N/O

Number of restrooms

Cleanliness of restrooms

Quality of putting greens

Speed of greens (rate fast to slow)

Quality of tee boxes

Quality of fairways

Conditions of sand bunkers

Availability of drinking water

Effectiveness of course signage

Overall maintenance level

Responsiveness of course maintenance staff
Overall

Please rate your overall Haymaker experience

 4 3 2 1 N/O

GENERAL INFORMATION

How many rounds per year do you play?

1 to 10

11 to 20

21 to 40

40 or more

How long did your round take?

3.5 hours

4 hours

4.5 hours

5 or more hours

How was your pace of play?

Very slow

Slow

Just right

Fast

Too Fast

How did your book your tee time?

Phone

Website

Lodge

Email

What is your age group?

Under 18

18 to 30

31 to 49

50 to 65

Over 65

What is your gender?

Female

Male

What was the primary nature of your visit to Steamboat Springs?

Vacation

Business

Resident
Pricing

The cost of the following items is best described as 1 = Low, 2 = Appropriate, 3 = High

1 2 3

Greens fees

Cart fees

Driving range fees

Merchandise

Food and Beverage

COMMENTS/SUGGESTIONS

Please complete the form below.
All information is confidential. The City of Steamboat Springs and Haymaker Golf Course will not sell or distribute this information to any third party.

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